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Frequently asked questions

What is the return policy?

We hope that every customer loves their essential items bought from us! However, we understand some times you need to return some items. Please get in contact with us HERE with your full name, order number, email address & reason for return and we can start the process for you.

When will I get my order?

We aim to ship your order as soon as possible,

Orders placed by 3pm Monday - Friday will be dispatched with your desired shipping method on the same day.

Orders placed after 3pm will be shipped the next working day.

Orders placed after 3pm Friday won't be dispatched until Monday.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Local Delivery, Same Day (15 mile Radius) - £3.00 or free over £25 spend

(Local delivery eligibility will be displayed at checkout)

Standard Delivery - £3.99 or free over £50 spend

(Shipped with Royal Mail / Evri)

Next Day - £9.99

(Shipped with Royal Mail / Evri)

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